What does 'Failed to start game (app already running)' mean?This error is most commonly seen when launching a game that has closed improperly with a silent crash, or that is failing to launch properly.Sometimes, the game may already be running under a different user account within your operating system.Verifying your Game FilesIn some cases, this error message will appear when there is an issue with the installation of a game. Complete the instructions as they are shown in the following link:General TroubleshootingIf the game is failing to launch correctly, or has silently crashed previously, you will need to contact the support team for that game to troubleshoot the crash/failure to launch. Important:When contacting the third-party support team for a game issue such as this, ensure that you click the blue 'Problem with this game? Contact Support'button on the right side of the crashing game's Steam Support page to access the correct support site.If you think there may be another user account on your computer that may be running this title, try logging out of all other user accounts, restarting your computer and testing the issue again.Opting out of the current Steam betaIf you are currently participating in the Steam beta, try opting out and testing the issue again. In Steam, click on 'Steam' in the upper left, then choose the 'Settings' menu.
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(Preferences on Mac). On the 'Account' tab under 'Beta Participation' click the 'Change.' Button. Select the 'NONE - Opt out of all beta programs' from the drop down list and click 'OK'. You will be prompted to restart Steam, please select the 'Restart Steam' button.Participants in the Steam beta programs should always test both the beta and normal versions of Steam when troubleshooting an issue.Forcing a silently crashed/hanging game to closeFor Windows computers, try the following:.
Press the following keys at the same time: Ctrl Shift Esc. This will launch the Windows Task Manager. Select the Processes tab.
Find and select the game's executable file in the list. You can obtain detailed information by expanding the Description column. Right-click on the selected process. Select 'End Process'.
If Windows asks you to confirm that you wish to quit this game, click the 'End Process' button to confirm.The game should now be closed. You can try launching the title again, or proceed to other troubleshooting options.If this fails, or Windows is having trouble closing the game with this method, try restarting your computer.For other operating systems, try restarting your computer. Once your computer restarts, perform any troubleshooting operations that you intend before attempting to launch the game again.
Learn how to download and install Origin, keep it updated, and make sure your computer meets the requirements for install.Origin is an application for your PC or Mac. You can use it to download, manage, and play your games from anywhere.Download Origin for or now to start setting up your Game Library. Minimum requirements for OriginFirst, make sure you check out Origin’s minimum requirements from the. You must meet these requirements before downloading Origin and playing our games.Note: Origin is not compatible with Chromebooks, since they do not have Microsoft Windows or Mac OS X.Every game has its own requirements to play, too. To find the minimum requirements for a specific game:. In the Origin store, click on a game tile to learn more.
You can find the Store on or in the Origin application. Scroll down and click the tab that says System Requirements. This is where you’ll see the specs.Need help downloading your games?Once you download Origin, follow the instructions in the installation wizard to get playing ASAP. Having problems installing?There are a couple things you can try to get it working.Check your techIf you’re on PC, make sure you’re.
Then add Origin.exe and OriginClientService.exe to your anti-virus and firewall whitelists.Check your connection. Make sure you're connected to the internet, either hardwired with an ethernet cable or over WiFi. If you're good on that front, try restarting your router.